Major outage
Due to an unknown problem, there was a huge outage, almost all services were completely down.
Restarting our server fixed the problem.
Due to an unknown problem, there was a huge outage, almost all services were completely down.
Restarting our server fixed the problem.
It unfortunately took us a bit longer than initially expected as we had some issues while connection the server to the new network, that was caused by a hardware failure. We replaced the defective hardware and the server is back online. Some requests may still fail due to outdated DNS caches somewhere but for the majority of users, it should work as expected again.
We'll be moving one of our servers physically to a new location tomorrow. If everyone goes right, we expect the downtime to be between one and two hours within a time window starting at UTC 2:00 pm and ending at UTC 8:00 pm.
This incident is already solved.
We're sorry to inform you that we had a energy outage in one of our datacenters which took a huge part of our services offline. It took only a few minutes and we quickly investigated the situation to bring our services back as fast as possible. As of writing this, everything should have returned to operational state again.